Shipping and Returns

Shipping & Returns

Arhhacaddian — Policy

Shipping & Returns

Shipping Information

All orders shipped via Delhivery

Standard Delivery 3 – 5 business days
Shipping Charges Free on all orders
Order Processing 1 – 2 business days
Order Tracking AWB sent via email & SMS
Cash on Delivery (COD) Available on eligible orders

Exchange Policy

Size & fit — we've got you

1 Free Exchange — We offer one free size exchange per order. If the fit isn't right, we'll pick it up and send the correct size at no extra charge.

  • Exchange request must be raised within 3 days of delivery
  • Item must be unworn, unwashed, and in original condition
  • Seal tag must be intact — exchanges will not be accepted if the seal tag is removed or broken
  • Only size exchanges are covered under the free exchange policy
  • Exchange is subject to stock availability of the requested size

Return Policy

₹150 handling fee applies

Return Window 3 days from delivery
Return Handling Fee ₹150 deducted from refund
Refund Method Original payment method
Refund Timeline 5 – 7 business days after pickup

No return will be accepted if the seal tag is broken or removed — regardless of the condition of the garment. The seal tag must remain intact for any return or exchange to be processed.

  • If the shirt arrives damaged, the seal tag must still be intact to raise a return claim No Deduction of 150rs
  • Damaged items with a broken seal tag will not be eligible for return or refund
  • Items must be unworn, unwashed, and in original packaging
  • Sale or discounted items are not eligible for returns

COD Order Cancellations

Cash on Delivery — important note

If a COD order is cancelled after dispatch or refused at delivery, a partial COD handling fee of ₹100 is non-refundable. This covers the cost of shipping and return logistics already incurred.

  • COD cancellations before dispatch — fully cancelled, no charge
  • COD orders refused at delivery — ₹100 is not returned
  • Repeated COD refusals may result in COD being unavailable for future orders
  • Prepaid orders are not subject to this charge

General Conditions

Please read before ordering

  • All return and exchange requests must be initiated by contacting us at arhhacaddian@gmail.com or via WhatsApp
  • Do not ship items back without prior confirmation from our team
  • Arhhacaddian reserves the right to reject returns that do not meet the above conditions
  • In case of any dispute, Arhhacaddian's decision shall be final
  • Policies are subject to change — please check this page before placing an order

Questions about your order?